Governance
Quality governance is embedded in our culture, extending beyond the Board of Directors and occurring through all levels of our organisation; manifesting best-practice services delivery, respectful partnerships, and valued staff.
Quality governance is embedded in our culture, extending beyond the Board of Directors and occurring through all levels of our organisation; manifesting best-practice services delivery, respectful partnerships, and valued staff.
Governance Structure
Our governance structure supports the delivery of our strategy and ensures that our operations achieve and continuously improve on a high quality standard of care.
Our circles of support – diagram levels
| Inner level | People We Support |
|
|
| 2nd level | Carers | ||
| 3rd level | Operational functions | ||
| 4th level | Executive groups | ||
| 5th level | Operational committees | ||
| 6th level | Executive team | ||
| 7th level | Board Committees | ||
| 8th level | Board of Directors |
Our Board
The Board of Directors is committed to a transparent and quality governance system, including responsible and accountable practices, clear business direction and priorities that are monitored to successfully achieving our service delivery goals.
As our governing body the Board is comprised of ten independent Directors responsible for driving our values and purpose. The Board also determines and approves our strategic direction and holds the Chief Executive and Executive accountable to achieve our strategic goals. In 2013-2014, our Company secretary attained the Australian Institute of Company Directors qualification, and a Certificate in Governance for Not-for-Profits through the Governance Institute of Australia.
In November 2013 a resolution was passed enabling Directors to be remunerated. The Chair of the Board, Chair of the Risk Management Committee, Chair of the Finance and Audit Committee and Chair of the Practice Committee are entitled to additional remuneration for these roles. Approval to remunerate members of our governing body has been received from the NSW Office of Liquor, Gaming and Racing in accordance with the applicable legislation.
This has led to increased rigour in Board accountability and activities. During 2013-14, our Board progressed with a series of programs to provide strong organisational governance by:
- Streamlining state and national performance reporting into a single consistent framework
- Developing Key Performance Indicators for the Executive.
- Commencing an independent Board Review which includes self and peer assessment, consideration of Director skills/experience against a Board capability matrix and an update of our core governance documents and materials.
We are currently finalising our Conflict of Interest Guidelines for with an annual review process to ensure full and accurate disclosure of transactions is maintained.
Our Code of Conduct sets out the standards of behaviour expected of anyone who is engaged with the organisation including the Board, employees, suppliers, volunteers and carers. The Board is committed to ensuring that all individuals receive, understand and adhere to.